Viewing 4 posts - 1 through 4 (of 4 total)
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  • #5272

    Clear River Racing
    Participant
    • Clear River Racing

    Hi!
    We recently acquired a license for EcoCoder and we followed the procedure as described in the manual. When we start Matlab we get the message that Ecocoder was successfully installed, however the message “Ecocoder license not found” is displayed. We have tried the steps described in the manual when no license can be found, such as manually copying license and setting computer to natural time, but to no success. Worth to mention perhaps is that we have previously had a license and when we got the new one we did not do a clean install of Ecoder, if this might be causing the issue. Any suggestions?

    Best regards,
    Erik

    #5483

    Terry Xu
    Keymaster
    • Ecotron

    Hi Erik

    Thanks for your feedback, may I ask that what version of EcoCoder you are using?

    Best,

    Terry

    #5500

    Clear River Racing
    Participant
    • Clear River Racing

    We are using version 2.9.6 R4. Thank you.

    Best,
    Erik

    #5868

    Terry Xu
    Keymaster
    • Ecotron

    I will let our engineers send you the latest SW and please follow the instructions from our engineer to get a new Trail license.

    Best,

    Terry

Viewing 4 posts - 1 through 4 (of 4 total)

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